Company Policies

Rescheduling Nutrition Counselling Appointments

Please help us to maintain the operation of our business so that we may assure you and other clients uninterrupted service. Once you have made an appointment, this time is reserved for you, therefore AT LEAST 24 HOURS NOTICE on business days must be given if rescheduling is absolutely necessary - otherwise the session will be lost and counted towards your package or charged.

Non-Refundable Deposit for Nutrition Counselling Programs

A $50.00 non-refundable deposit is required at the time of booking a new counselling program to confirm your appointment spot (this deposit goes towards the total cost of your package and is not an extra charge). Since this is non-refundable please be sure you are ready to move forward with booking a counselling program.

Payment of Nutrition Counselling Programs

Counselling programs can be paid in advance or in full at your first appointment. Alternatively you can select a payment plan and authorize us to charge your Visa or MasterCard (a processing fee is added to payment plans for the Blaze Program and Sizzle Program).  For detailed information about our payment plans contact us at 403-262-3466 or email us at . Our payment plans are as follows:

• Blaze Program – 4 payments
• Sizzle Program – 4 payments
• Ignite Program – 2 payments

There are no refunds for services purchased. All professional services are CHARGED DIRECTLY TO THE CLIENT (we do not direct bill insurance companies). We will prepare any necessary forms or reports to help you collect your benefits from insurance companies. Methods of payment include: cash (exact change please), cheque, debit card, MasterCard, and Visa. We also have online debit, MasterCard and Visa available on our secure website.

Click here for online payments

Nutrition Counselling Program/Package Expiry

Services purchased are non-transferable, non-refundable and expire after 6 months of the date of your first session in a program/package.  The date of expiry cannot be extended should you not be able to complete your services and sessions.  It is your responsibility to ensure you book your appointments and services within the allocated time you have to complete your program. 

Payment of Books & Education Resources

All professional services and products are CHARGED DIRECTLY TO THE CLIENT (we do not direct bill insurance companies). We will prepare any necessary forms or reports to help you collect your benefits from insurance companies. We do not offer monthly payment plans. Services and products purchased are non-transferable and non-refundable. Methods of payment include: cash (exact change please), cheque, debit card, MasterCard, and Visa. We also have online debit, MasterCard and Visa available on our secure website.
Click here for online payments.

Privacy Policies

To read our privacy polices please click here.

User Agreement

To read our user agreement please click here.