Meet Our Nutrition Client Success Advocate

Carolyn Shepherd
Client Success Advocate
Specialty: Customer Service & Client Care
Carolyn brings more than 30 years of experience in customer service, sales and business development in a range of industries. She has a compassionate ear and a kind, generous heart. This combined with her natural, curious nature has always drawn her to diverse relational work.
Early in adulthood Carolyn focused her career in fitness and attended Mount Royal University where she completed The Personal Fitness Trainer Program certificate. Carolyn designed fitness programs for a variety of populations, with a personal passion for those who were a little shy to enter the gym or felt stigmatized if they lived in a larger body. Her natural ability to connect with empathy built trust, and she saw her clients confidence blossom. Her own journey to pursue better health and a desired body esthetic led her to learn more about the complexities of weight loss. It was through this experience and work in the weight management field, she realized the critical
importance of a balanced (not extreme) approach to eating for sustainability and fun.
She is the mother of two awesome boys who each uniquely teach her so many life lessons and things about herself. When her boys were little she knew she wanted to be home with them and opened a home esthetics studio to accomplish that goal. She certified locally in programs for artificial nails and waxing and completed her Advanced Pedicure/ Level 2 Pedologist training at The North American School of Pedology.
She volunteered her advanced footcare services to seniors and those unable to manage their own foot care needs. Through continued training she became known for her mastery in the application of natural looking eyelash extensions. Her business offered lash and brow services exclusively as her established niche for 17 years. When Carolyn was seeking a change she licensed with the IFSE Institute Canada as an Accident Sickness Insurance agent where she specialises in protecting her former colleagues in the beauty and wellness industry with unique lifestyle coverage for them and their families.
Carolyn is focused on utilizing her talents and finding greater purpose. She is a moderator for a women’s support group and volunteers as an event coordinator to acquire donations from local businesses to ensure the inclusive programs remain available to everyone.
As a mother her favorite way to spend time with family is preparing tasty foods to enjoy together. Her love of trying out flavours from other cultures is not always appreciated by her family. Finding foods to satisfy her cravings for Indian or Thai flavours that her boys will also eat is a constant work in progress. Her favorite comfort food is cheesy tuna noodle casserole with ripple potato chips or panko crumbs toasted on top! While she also loves sour gummy candies, she also finds tart fruits such as pineapple and kiwi fruits are equally enjoyable.
Success stories

