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Online program for parents and family supporting a loved one with an eating disorder

Gain the essential tools, confidence, and peace of mind you need.

REGISTRATION OPEN - CONTACT US

Fall program dates are out below!

Registration Closes Oct 27th

Created and facilitated by leading Eating Disorder Specialists, Britney Lentz, RD and Jana Spindler, RD, CCC

Walking through ED recovery for your child or loved one can feel like you’re in a forest alone at night, lost without directions – helpless, fearful, panicked.

Eating Disorder Family Support - Mom supporting her daughter through an eating disorder

Once an eating disorder comes into your child or loved one’s life, all that comes to matter is their health. Not only is this incredibly hard for the sufferer, for parents and loved ones it can also come with feeling:

  • Fearful about failing your loved one and not providing them with what they need. 
  • Overwhelmed with how to best support and be there for your loved one. 
  • Scared about saying the wrong thing. 
  • Isolated from those around you and a sense that you must do it all alone.

Can you relate?

Most families struggle to really understand the eating disorder and meal support. There’s a real sense of powerlessness, frustration, and burn out.

But here’s the thing… it’s not your fault if it feels like this is getting in the way of helping you loved one. Without a proven roadmap to follow, support, and guidance, it’s easy to get lost in the weeds.

But the good news is – there is hope.

Parents and caregivers are key in their loved one’s eating disorder recovery.

Whether your child or loved one has been newly diagnosed with an eating disorder or has been struggling for some time, YOU can have a significant impact on their recovery. No matter how helpless you feel or how dark things get, recovery is possible. But to help your loved one towards recovery, you will need to have clarity, a full understanding of the eating disorder and treatment, community support, and guidance from experts.

That’s why we’ve created this transformative program; to show you how to grow broad shoulders to tolerate, endure, and support your loved one as best as possible. To give you the knowledge and roadmap needed to help your loved one reach recovery. All while feeling supported by an online community of people going through a similar journey.

If you’re looking for eating disorder help for parents, family, or loved ones and eating disorder family support, you’ve come to the right place. 

“I believe that if all parents and partners of loved ones with eating disorders started out with the type of education, support, and skills offered by Caregivers United, their family members would have much better outcomes.

I am so grateful for the experience of this group program.”

– Deborah Saari (program participant)

Move from a place of stress and uncertainty to a place of clarity and confidence

Before we tell you about this transformative program, let’s talk about who this is really for…. 

Eating Disorder Program for Family

Eating disorders come in all shapes and sizes across all ages, genders, ethnicities, cultures, and sexual orientations. They happen to older individuals, pregnant women, members of the LGBTQ community, and more.  

This eating disorder program is designed especially for you: parents, partners, and close family of someone that has an eating disorder. Whether your loved one is living with you or has moved out, no matter what age they are, this program can help you.

Caregivers United is not for individuals with eating disorders. Please see us for our individual eating disorder counselling for treatment.

“I have NO DOUBT that her recovery went MUCH quicker and our relationship is actually stronger now primarily due to having our Dietitian as part of our recovery team.”

– Caylie V.

What is Caregivers United?

Caregivers United is a live 6-week online group learning and support program for parents and caregivers of someone with an eating disorder who want to play an active role in their recovery. 

Supporting a loved one with an eating disorder requires compassion, determination, and knowledge about eating disorders and meal support. Without community support or guidance, the process can be incredibly overwhelming and isolating. 

Let us save you years of frustration and helplessness. You’ll leave this program with a deep understanding of eating disorders and treatment as well as build skills in meal support and emotional coaching to walk with your loved one through recovery. And just as your loved one needs support, so do you – our community of caregivers have your back.

We’ve helped many parents and families of those with an eating disorder. We’d be honoured to work with you too. 

Caregivers United - Online Eating Disorder Support

Come ready to attend live with 2 weekly date/time options!

The sessions will be presented LIVE over the following dates ​and time options:
Evenings: 7 PM – 8:30 PM (MT)  OR
Mornings: 9 AM – 10:30 AM (MT)

  • Week 1: Monday Oct 30th (evening) or Thursday Nov 2nd (morning)
  • Week 2: Monday Nov 6th (evening) or Thursday Nov 9th (morning)
  • Week 3: Monday Nov 13th (evening) or Thursday Nov 16th (morning)
  • Week 4: Monday Nov 20th (evening) or Thursday Nov 23rd (morning)
  • Week 5: Monday Nov 27th (evening) or Thursday Nov 30th (morning)
  • Week 6: Monday Dec 4th (evening) or Thursday Dec 7th (morning)

If you can’t attend one or two of the sessions live, no worries. We can provide the associated handouts and cheat sheets of the material covered. You can also book a private one-on-one with Jana or Britney for a recap of the session at our typical one-on-one counselling rate.

Time in-between each training session is important so that:

  • You can stay focused and don’t get overwhelmed.
  • You have time to implement what you learn.
  • You can connect and grow with a like-minded community at about the same pace.

Contact Us to learn more and sign up!

Let's schedule a time to speak confidently about your needs.

 

“This group program will be invaluable for parents who are navigating an eating disorder with their child. You will learn and be challenged to question what you might have understood about eating disorders, and you will be given tools to lean into the emotional world of your child to help them step out of the world of eating disorders.”

– Lois Sapsford, MSW, RCSW Director at Juno House

What can Caregivers United do for you?

Peace of mind

Clarity

Peace of mind that you’re doing everything you can for your loved one. 

Eating Disorder Support Group

Community

Support from other parents and caregivers so you are not alone.

Eating Disorder Education

Knowledge

ED & meal support education in digestible bites taught by leading experts. 

Eating Disorder Emotional Coaching

Skills

Emotional coaching on how to be there for your loved one. 

Connection

Connection

Reestablish a meaningful connection with your loved one. 

“With our Dietitian’s support, we could see a path out of disordered eating. Her guidance gave us, as parents, a role in how we could effectively help our daughter. With her encouragement, we were empowered and no longer felt helpless and alone.”

– Sam B.

Covering the Essential Topics

If you’re looking for eating disorder help for parents or loved ones and have tons of questions –  we’ve got you covered!

This curriculum will be taught in weekly sessions on Zoom over 6 weeks. Why are these lessons live instead of self-directed? We feel it’s the best way to get you to the finish line effectively with the extra care and support you need.  

Review the curriculum below to discover exactly what you’ll learn in this one-of-a-kind eating disorder family support program.

two forks with hearts on a wooden table representing eating disorder hope

Week 1: Hope | Introductory Lesson 

In our first week together, we’ll learn how an eating disorder works and why caregivers are a vital part of the treatment team. We’ll lay out what to expect in the recovery journey, and show you the power of parents and caregivers in every stage of the journey. 

woman hugging herself with words saying session 2 physical healing

Week 2: Physical Healing & Nourishment

Learn about the physical signs and symptoms of an eating disorder and how to work with your team to ensure medical stability and safety as the first key priority for your loved one. Learn what to expect in the “early stages” of recovery, and define the order and progression of recovery priorities. We’ll talk about the science of body weight, build some foundational food and nutrition knowledge and teach you strategies for plating, planning, and portioning your loved one’s meals. 

 

 

Session 3 - Support

Week 3: Support

This week, you’ll build key practical skills for supporting your loved one through a meal. You’ll walk away with an understanding of mealtime responsibilities and important knowledge to make the time before, during, and after meals easier for your loved one. We’ll also discuss how to incorporate more challenging foods and meals as you continue in the recovery journey. 

Session 4- Compassion

Week 4: Compassion

Learn to become your loved one’s emotion coach as you support them through the challenges they face on the road to recovery. Based on emotion focused family therapy models, and learnings from our partner Juno House, you’ll lean into the power you have to guide your loved one. We’ll teach you the skills to help co-regulate their hard emotions. Expect lots of examples and practical scenarios in this essential session on the messy side of emotions that will inevitably come up through recovery of an eating disorder.

      Session 5 - Recovery Skills

      Week 5: Advanced Recovery Skills

      Now that you have learned the basics of emotion coaching, we dive into those extra hard situations that will arise around food and in your home. We will give you scripts and guidance on how to troubleshoot situations of anger or silence and avoidance. In this session, we will also dive into how to manage body image discussions as you expand your emotion coaching skills. 

       

            Session 6 - Summary

            Week 6: Summary Session

            In our final week, we will review the key points from our time together to make sure you are feeling confident in your skills to best support your loved one. We will also dive into specific topics, case studies and questions that have been flagged by our group over the first 5 sessions.  This ensures we are providing tailored and specific education for the challenges YOU are facing at home. This is when you get to lean on the knowledge of the experts, and the collective experience and support from the rest of the Caregivers United community.

             

            When you join Caregivers United, you will unlock:

            Live Education Sessions

            Toolkit of Resources

            Case
            Studies

            Conversation Scripts

            Answers to Your Questions

            What Our Past Clients & Colleagues Have to Say

            “When I learned my daughter had anorexia nervosa (AN) many years ago, it was a confronting, frightening, and disorienting experience. We were told it wasn’t our fault per se. However, we experienced direct and indirect blame and even though I knew better, over the years, I took on the implicit stigma of being a parent with a child with AN. Additionally, we were given little in terms of how to support our daughter during meals and on her journey

            In contrast, during the Caregivers United program, I experienced compassion and acceptance, and the expectation that I could play a vital role in my now adult daughter’s recovery process.

            While I am grateful that research has broadened and deepened professionals’ understanding of eating disorders, I believe that if all parents and partners of loved ones with eating disorders started out with the type of education, support, and skills offered by Caregivers United, their family members would have much better outcomes. I am so grateful for the experience of this group program.”
            Deborah Saari
            “Before taking this online program I felt like there was little that we could DO outside of meal support and taking our daughter to her therapy appointments.

            Caregivers United has given us a better understanding of what an eating disorder is and what it isn't - that it is more about the emotions and less about what food is being eaten or not eaten. Learning about emotion coaching in the program has been super helpful - I was aware of the need to talk about feelings but did not realize that I have such a big role to play there and how important it is for us to learn this skill.

            I appreciated the group sessions and the convenience of having it on Zoom. Being able to see Jana and Britney’s faces live really made the material come to life and I liked that they were in a room together making it feel less like a typical Zoom session.”
            D.L.
            “This program provided me with helpful insights to how my daughter perceives herself and the world around her.  I have now been able to structure my approach to better meet her needs. I used to approach her using logic and  reason, however through the program I learned that that was not what she needed. Adjusting my approach is helping her, and me. Moving forward gathering small wins to make a difference. 

            I highly recommend the Caregivers United.”
            K.B.
            “As a psychologist that has specialized in eating disorders for over 20 years, I am extremely particular about the dieticians that I trust to work with my clients. Jana and Britney are my ‘go to’ dieticians as they have a high level of experience, training and insight into the complex dynamics and impact that an eating disorder brings to both the client and their loved ones. They understand the importance of supporting parents/caregivers through this journey as the knowledge and skills necessary are not ’natural’ and need to be learned. Britney and Jana provide a thoughtful and supportive environment for parents/caregivers to develop an effective approach in their support of someone struggling with an eating disorder.”
            Adele Fox

            Director and Registered Psychologist at Adele Fox

            “Our Dietitian immediately made a connection with our daughter. Her kind and understanding way instantly built trust in all of us. Our Dietitian instinctively knew how to encourage our daughter, asking meaningful questions and providing helpful ideas on navigating the day-to-day struggles of simply eating. With our Dietitian’s support, we could see a path out of disordered eating. Her guidance gave us, as parents, a role in how we could effectively help our daughter. With her encouragement, we were empowered and no longer felt helpless and alone. Thanks to our Dietitian’s help, our daughter made excellent gains back to health. As she recovered weight, she was determined to put disordered eating behind her and seek therapy to address the root of her mental health issues. Our daughter fought hard in her recovery, and we credit a large part of that to our Dietitian. She inspired a will to get better in our daughter, and for that, we will always be grateful.”
            Sam B.
            “I readily admit that as it related to the ED, I couldn't understand the value of a dietician when our therapist first suggested it. Our daughter was already seeing a therapist weekly and knew ALOT about food, nutrition, and healthy eating habits (yes, we understand the irony). I couldn't have been more wrong. Our daughter was depressed, angry, withdrawn; she felt unreachable no matter what we tried. Having our Dietitian meant that we could step back from ensuring my daughter was eating enough calories to survive and focusing on making sure she wasn't getting sicker, and focus on supporting, encouraging, and validating her needs and experience. I cannot express this enough: THIS WAS LIFE CHANGING. She 'held our hands' as we learned how to sit with our daughter as she tried new challenges. She provided multiple resources and strategies that we used to help my daughter - we were fearful of pushing her too hard that she'd shut down, and also fearful of not holding the line and letting the ED gain traction; without our Dietitian it would have been incredibly difficult for us to know what to do. She was such a steadying and encouraging force whenever we had questions or we had a difficult experience, and a wonderful cheerleader when things went well.

            There is absolutely no question that our Dietitian was absolutely invaluable to us.”
            Caylie V
            “Juno House is a specialist therapy center, specializing in working with Adolescent girls and young women with anxiety-based issues, which include: eating disorders, self-harm, depression, and obsessive-compulsive behaviours.

            We partner with the dieticians at Health Stand Nutrition for all of our Eating Disorder client families.  Jana Spindler and Britney Lentz have gone above and beyond the regular training as dieticians to immerse themselves in the emotional world of eating disorders.  They are both trained in Emotional Focussed Family Therapy and use it extensively in their work with our families.  Jana has taken the step of completing her Masters in Counselling to add an even deeper level to her work with girls and parents with an Eating Disorder in the family.

            This group program will be invaluable for parents who are navigating an eating disorder with their child.  You will learn and be challenged to question what you might have understood about eating disorders, and you will be given tools to lean into the emotional world of your child to help them step out of the world of eating disorders.”
            Lois Sapsford

            MSW, RCSW Director, Juno House

            “Our dietitian validated the experiences we were having, while detecting and calling out the tactics or schemes of the eating disorder. With JB’s invitation and approval, there were no topics off the table. We were supported in our desire to be honest and vulnerable. Our dietitian encouraged questions and accepted the range of emotions that accompany recovery, while providing an open, honest, and respectful environment for our meetings. And whether we were experiencing a good day or a hard day, knowing we were always “on the same team”, was a valuable key in addressing the eating disorder. Our dietitian was great at providing suggestions to improve weekly outcomes. She not only challenged JB, but at times provided us as parents, with alternative actions and words to think about and/or implement. Our dietitian also encouraged us to connect with her with questions or concerns in between appointments. Knowing there was help available outside of an appointment was a huge relief. Now that JB has been doing well for some time, we as parents have taken a back seat, and encouraged JB and our dietitian to continue working together without our direct involvement. Having said that, we know if we ever have concerns and/or questions, our dietitian is available. And that is a blessing!”
            Carla
            “When I came to Health Stand, my child was struggling with food and at the time we thought depression.  As a parent I struggled, albeit still do, with failing my daughter and not providing her with what she needed most.  With time, I have come to learn more about my daughter and how I can be the person she can come to and lean on when times seem hard.

            When we went on this journey with our dietitian to help our daughter we realized that our family unit was in need of repair as well, and as we continue with our daughters recovery our dietitian has taught us to be more of an emotional support system for the members of our family. As time moves along I wouldn’t have thought that our family was one in need of healing but in all honestly no family is perfect and we all have benefited from our dietitian’s knowledge and wisdom.

            Our dietitian has guided us to help us work together with our struggles, and we do not need to handle the tough stuff alone.”
            Shara M.
            “My Dietitian has been such a positive influence in my eating disorder recovery. I have been able to incorporate grains, soulful foods (like ice cream) and enjoy a glass of wine once in a while. I am able to not go overboard and really tune in to my feelings and check in with myself. I’m setting boundaries for myself and trying to handle those situations by laughing and I find having a better diet is helping me be happier and have more energy and a clear mind. My Dietitian is so genuine, realistic, helpful and honest. I appreciate that she is so down to earth and really just amazing on how supportive and flexible she has been to my needs.”
            R.B.
            “The Dieticians at Health Stand Nutrition help you to take action on the science behind eating well by making it practical, understandable, and fun. Their office is cozy and not at all clinical or intimidating. I felt like I was sitting down with a really smart, caring friend who wanted to help me make the best choices for my lifestyle and food preferences. They really are the best in the business.
            Marty Avery
            0
            0
            Health Stand Nutrition - Online Nutritionist Calgary Dietitian team

            Program Pricing

            Standard Pricing –
            $510 + gst

            For those who have sufficient resources and can cover the cost of this program themselves.

            Standard Plus

            For those who have enough resources to cover themselves and donate to increase access for someone in financial need.

            Equity Pricing

            For those with financial need that would not be able to afford this program without support.

            Apply for Equity Pricing

            Contact Us to learn more and sign up!

            Let's schedule a time to speak confidently about your needs.

             

            Meet Your Eating Disorder Gurus

            Jana Spindler, BSc, RD, CCC – Registered Dietitian and Certified Counselor with a Master’s degree in Counselling Psychology specializing in complex mental health, sports nutrition, leadership, parent empowerment and emotion coaching. Jana completed her counselling (CCC) training at Juno House.

            Britney Lentz, BSc, RDRegistered Dietitian specializing in mental health, adolescent nutrition, digestive health, chronic disease, caregiver compassion and emotion coaching. 

            Caregivers United - Eating disorder program for parent support - high res

            Britney and Jana are your ultimate eating disorder mentors and support team. They have years of specialized experience counselling people with eating disorders and have empowered many families how to play an active and helpful role in their loved one’s recovery (even when this can feel incredibly lonely and hard). Firsthand, they’ve seen the impact that the right knowledge, skills, and support can have a loved one’s eating disorder treatment outcome and sustained recovery. 

            Jana and Britney’s warm and confident presence offers a motivational, supportive, and judgement-free space for members to learn and connect. You’ll never feel alone and confused on your journey with them! 

            Together they are no stranger to the often dark and overwhelming journey that is entwined with both mental health challenges and the messy rollercoaster ride of supporting a loved one through ED recovery. Jana and Britney bring together approaches and modalities in a way that honors each person’s experience. 

            “Britney and Jana provide a thoughtful and supportive environment for parents/caregivers to develop an effective approach in their support of someone struggling with an eating disorder.”

            – Adele Fox, Director and Registered Psychologist at Adele Fox

            You’re not just joining a group program, you’re joining a community in which you will…

            Z

            Be empowered to support your loved one through recovery. 

            Z

            Gain access to the compassionate, personalized, and credible care you need.

            Z

            Be guided through eating disorder treatment practices, processes, techniques and strategies.

            Z

            Join a movement of caregivers who are all on a similar courageous journey. 

            Z

            Confidently learn how to manage the emotional and difficult conflicts coming from the eating disorder. 

            Frequently Asked Questions

            Who is this program right for?

            This eating disorder family support program is beneficial to any caregiver supporting someone that has an eating disorder such as anorexia, bulimia, or binge-eating disorder. You might be a spouse, partner, parent, or close friend looking for strategies to support your loved one. Whether your loved one is living with you or is living elsewhere, Caregivers United has a place for you.

            Eating disorders are diverse and may include challenges with restriction, bingeing, and purging. Eating disorders occur in different genders, sexual orientations, ethnicities, and ages. Rest assured you’re in the right place for inclusive care. Some of the fundamental strategies to support your loved one are universal. We will also be covering specific examples relevant to your own situation.  

            On the fence about if this program is right for you? Let’s hop on a call and find out!

            What exactly does this program cover and when are the session dates?

            The full details about the program curriculum are found above under ‘Covering the Essential Topics’. You’ll see the main sessions (introductory lesson, the 5 key main lessons and plus a Q&A session to ensure we have adequate time to discuss personal questions and meet the unique needs of the group). 

            The sessions will be presented LIVE over the following dates ​on Mondays between 7 – 8:30 PM MST (9 – 10:30 PM EST):

            • Week 1: Monday May 29th
            • Week 2: Monday June 5th
            • Week 3: Monday June 12th
            • Week 4: Monday June 19th
            • Week 5: Monday June 26th
            • Week 6: Monday July 3rd

            If you can’t attend one or two of the sessions live, no worries. We can provide the associated handouts and cheat sheets of the material covered. You can also book a private one-on-one with Jana or Britney for a recap of the session at our typical one-on-one counselling rate.

            Is this going to be customized enough for my own unique situation?

            Yes! Throughout the program you’ll be able to share your experiences, ask questions, get feedback, etc. Many caregivers of someone with an eating disorder experience similar challenges – our program is general enough that it addresses these challenges but also allows space to talk about unique situations.  

            What if I don’t like sharing in a group, is this for me?

            Yes Our facilitators will take the lead and will never call you out to share.  We encourage everyone to be an active listener, while sharing experiences and comments are optional. 

            When is the deadline to sign up?

            Registration is now open! Contact us to learn more about our program and sign up to join.

            The deadline to sign up for the program is May 24, 2023.

            How much does this program cost?

            We have 3 pricing tiers depending on your situation.

            Standard Pricing for those who have sufficient resources and can cover themselves.

            Standard Plus Pricing for those who have enough resources to cover themselves and donate to increase access for marginalized folk and those in need.

            And Equity Pricing for people with marginalized identities and those in need.

            Please contact us for more information about pricing.

            Is this program covered by my insurance?

            The program facilitators (Jana Spindler and Britney Lentz) are registered with the College of Registered Dietitians of AlbertaJana Spindler is also registered with the College of Registered Dietitians of Ontario and Britney Lentz is also registered with the College of Registered Dietitians of British Columbia.   

            With these licenses they are permitted to provide virtual dietetic practice as a Registered Dietitian in all provinces throughout Canada except Saskatchewan, Manitoba, Quebec and PEI where an additional specific license is also required.  

            IF YOU ARE FROM SASKATCHEWAN, MANITOBA, QUEBEC, PEI OR OUTSIDE CANADA READ BELOW CAREFULLY BEFORE YOU SIGN UP FOR OUR SERVICES: 

            For the following provinces in Canada (Saskatchewan, Quebec, PEI and Manitoba) as well as other global territories while we can’t see you as a Registered Dietitian, we can still work with you to provide nutrition education services that would not be considered medical nutrition therapy (MNT) and that would be provided for information purposes only. Please note that insurance providers may have different policies/criteria for reimbursement if the service is provided through virtual practice or by a nutritional specialist who is not licensed and registered to practice as a Dietitian or Nutritionist in the jurisdiction where you reside. Be sure to confirm your insurance coverage requirements prior to booking services with us. 

            What are the methods of payment?

            We offer payment by Credit Card: Visa, Mastercard, or e-transfer. 

            Contact us if interested in the price options.

            What if my loved one gets accepted to a publicly funded program or goes in for residential eating disorder treatment? Will this still be valuable?

            While publicly funded programs and residential treatment facilities are sometimes needed, often these programs do little to support caregivers which is one of the reasons we created this program. As your loved one transitions from public health programs or residential care, the role of a caregiver to continue to provide support is essential. This is an ideal time to seek education and support for yourself so that when you’re loved one transitions home, you will feel confident and prepared to help them.

            How is this different from nutrition counselling with one of the dietitians at Health Stand Nutrition?

            Personal nutrition counselling and the Caregivers United program stand alone, but also work beautifully together. 

            Caregivers United is an education program and support group designed for parents and loved ones of someone with an eating disorder. It provides loved ones with education to understand eating disorders on a deeper level and build skills in meal support and emotion coaching. The program also adds a layer of community support with others that are going through a similar journey as well. 

            Personal nutrition counselling on the other hand, offers personalized private support for your loved one and/or for you as caregivers.  

             If you are seeing a Dietitian on our team currently (or have in the past), rest assured the information in this program will be complimentary to what you have learned or will learn. 

            To determine what may be the best fit, please contact us.  

            I’m looking at a few options right now – what makes this program different?

            Everything! There is no other eating disorder program for caregivers like this with as many practical examples, systems, resources and strategies that teach not just eating disorder and nutrition content, but addresses how to handle complex situations, gain skills in meal planning, emotional coaching and more. Caregivers United doesn’t just give you advice on what to say, or what to feed your loved one, it also shows you the system of how to do it and more importantly why. We’ll help take the guesswork out of meal planning, navigating complex conversations, and more. 

            This program was not created overnight. Britney Lentz and Jana Spindler have been developing and researching systems and best practises for supporting loved ones with an ED since they started counselling for eating disorders years ago. The program addresses the top challenges burnt out and overwhelmed caregivers experience, teaches the most valuable skills, and provides community and expert support to help you along the way. 

            Britney and Jana’s approach is grounded in science, sustainability, and experience on what works after counselling countless eating disorder clients and their families. They translate the complex science of eating disorders, nutrition, meal support and emotional coaching into easy-to-understand, relevant strategies you can use immediately. 

            NEED HELP OR HAVE QUESTIONS?

            If you have questions about the program, please contact us.

            403-301-4106 ext. 0  |  1-800-268-9487 ext. 0 

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