Privacy Policy

Last Updated: June 2026

Thanks for using www.healthstandnutrition.com. At Health Stand Nutrition Consulting Inc. (“Health Stand”), we are committed to protecting your privacy. We have created this privacy policy to make sure you know what information we collect and how we use it. By using our web site, you consent to the collection and use of your information as we have outlined in this policy. From time to time, we may update this privacy policy. We will notify you about material changes in the way we treat personally identifiable information by emailing you and/or placing a notice on our Website. We encourage you to check back and review this privacy policy so that you always will know what personally identifiable information we collect, how we use it, and to whom we disclose it. Your continued use of the Health Stand Website will be subject to the then current privacy policy.

Any personal information you do provide is protected under the federal Personal Information Protection and Electronic Documents Act (PIPEDA), Alberta’s Personal Information Protection Act (PIPA), and, with respect to personal health information collected in connection with our dietetic services, the Health Information Act (Alberta). This means that, at the point of collection, you will be informed that your personal information is being collected, the purpose for which it is being collected and that you have a right of access to the information.

Health Stand takes all reasonable efforts to comply with Data Principle requirements being that data we receive is:

• fairly and lawfully processed
• processed for limited purposes
• adequate, relevant for the purpose and not excessive
• accurate
• not kept longer than is necessary
• processed in line with your rights
• secure
• not transferred to other countries without adequate protection.

Health Stand web site may contain links to other sites. We are not responsible for the content or the privacy practices of other web sites and encourage you to examine each site’s privacy policy and make your own decisions regarding the accuracy, reliability and correctness of material and information found.

But first, a note about uploading and posting information on the Health Stand Website:

At the time you register for a Health Stand member account, you will choose and provide us with a user name and password. When you upload information/resources, post a comment or message on the Health Stand Website, or join a contributor’s fan club, your user name is visible to other users. Additionally, if your comment or message contains personal information and is posted by you in a page that is accessible to the public, third parties may make note of the information and you may receive unsolicited messages from other parties as a result. Any content or information you upload is not considered personally identifiable information subject to this Privacy Policy. Always use care when you post such information.

What information do we collect?

Information Provided by You:

You may provide us with certain personally identifiable information when you:

• register for a Health Stand member account;
• order products or gift certificates;
• request customer support or send us any other communication;
• sign up for newsletters, email alerts, and special offers;
• become a Contributor;
• enter sweepstakes or contests;
• sign up for, or redeem, special offers;
• respond to surveys;
• use our Email-to-a-Friend or Refer-A-Friend features; and

Such information may include your name, health information, email address, billing address, shipping address, and credit card number. You may also provide us with information about other people, such as their email addresses, if you email a product to a friend or refer a friend to the Health Stand Website or our promotions.

Information Collected by Cookies:

Health Stand uses cookies on the Health Stand Website. A cookie is a small text file on your computer which a website sends to your computer to allow the website to store information which uniquely identifies our users. Health Stand’s cookies do not collect or store personally identifiable information. Rather, the cookie stores a token which uniquely identifies a particular user at a particular time. That token is then linked to the user information in our secured databases. You can always reset your browser to refuse all cookies or to display a message when a cookie is being sent. If you reset your browser, some of the Health Stand Website features and functionality may not be available to you.

Information Collected by Web Beacons and Log Files:

Health Stand collects certain non-personally identifiable information through the use of web beacons and log files. Such information may include your IP address, browser type, site usage, and whether you opened emails you received from us.

How We Protect Your Information

Health Stand implements commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction. These measures include, but are not limited to, encryption of data in transit and at rest, password-protected account access, and restricted internal access on a need-to-know basis. Your Health Stand member account information is password-protected for your privacy and security. You should always take steps to protect the confidentiality of the password you select.

While no method of electronic storage or transmission is one hundred percent secure, we continuously evaluate and update our security practices to maintain appropriate protections consistent with the nature and sensitivity of the information we hold.

International Data Storage and Cross-Border Transfers

Health Stand operates primarily in Canada and is committed to protecting your personal information in accordance with applicable Canadian federal and provincial privacy legislation. Some of the third-party service providers we engage to support our business operations store or process personal information on servers located outside Canada, including in the United States and potentially other countries. As a result, your personal information may be subject to the laws of those jurisdictions, including laws that may permit government or law enforcement authorities in those jurisdictions to access personal information under circumstances that differ from those permitted under Canadian law.

Where personal information is transferred to or stored by a service provider outside Canada, Health Stand takes reasonable steps to ensure that appropriate contractual protections are in place requiring the service provider to maintain security standards and handle your information in a manner consistent with the purposes for which it was collected and with applicable Canadian privacy law.

By providing your personal information to Health Stand and using our services, you acknowledge and consent to the potential transfer, storage, and processing of your personal information outside Canada in the manner described above. If you have questions about how your personal information may be handled by service providers outside Canada, please contact us using the information provided at the end of this policy.

How do we use information?

We use the personally identifiable information you provide to:

• provide the features and functionality of the Health Stand Website;
• fulfill your requests for our products and services;
• pay royalties and referral fees;
• communicate with you about the status of your orders and other inquiries about our products and services;
• send you information about our products and services; and
• provide notices about the results of sweepstakes, contest, and other promotions.

We use your email address to communicate with you about your account and to send you certain notification emails. You can change the frequency of those emails in your Health Stand member account settings.

We do not use your email address or other personally identifiable information to send marketing messages without your consent. Similarly, if you email a product to a friend or refer a friend to the Health Stand Website or our promotions, we will use your friend’s email to send them the e-mail you requested. You and your friend’s e-mail addresses will only be used for this purpose unless permission is otherwise granted.

We use non-personally identifiable information to monitor the use and performance of the Health Stand Website so that we can learn more about how people use the Health Stand Website and improve our products and services.

Who at Health Stand has access to your information?

Your information may be accessed by any employee, or contractor of Health Stand only if access to your information is necessary for the particular employee or contractor to perform his/her duties or provide the services and products you have purchased from Health Stand.

Does Health Stand disclose the information it collects to outside parties?

Generally, Health Stand does not share personal information about you with other people or nonaffiliated companies without your consent except that:

To operate our business and deliver services to you, Health Stand engages trusted third-party service providers who perform functions on our behalf. These providers may include, but are not limited to, companies that support electronic health record and practice management, appointment scheduling, video conferencing and virtual care delivery, email communication and marketing, customer relationship management, payment and billing processing, website hosting and analytics, and data storage and backup. We require all third-party service providers to handle your personal information only for the specific purposes for which it is disclosed to them, in a manner consistent with applicable privacy law and this Privacy Policy, and subject to appropriate confidentiality and security obligations. We do not authorize service providers to use or disclose your personal information for their own independent purposes. Our roster of service providers may change from time to time as our business evolves. If you wish to inquire about the categories of service providers we currently use, you may contact us using the information at the end of this policy.

If you sign up for a promotion (e.g., a contest or sweepstakes offer) or enroll in a service we offer in partnership with a third party, we may provide information (such as your name, email address, and account activity) to such third parties.

From time-to-time, Health Stand may provide its contributors with the first name and city/state/country of residence of Health Stand customers who have purchased such contributor’s products.

Health Stand may also release information (including your name, addresses, telephone number, and account activity) when we, in our sole discretion, believe that such release is necessary or appropriate to:

• comply with law;
• comply with subpoenas, warrants, court orders, government investigations, or other legal process;
• enforce or apply the terms of any of our user or license agreements;
• investigate or respond to allegations of fraud, intellectual property infringement, or other unlawful activity;
• investigate fraud or similar claims; or
• protect the rights, property or safety of Health Stand, our users, or others.

In the event that Health Stand is acquired by, or merged with, another company, Health Stand reserves the right to transfer all information we have collected from our users in connection with such acquisition or merger.

Health Stand may disclose non-personally-identifiable information to third parties in aggregate form to potential business partners and investors.

Health Information

Where Health Stand collects personal health information in connection with the provision of nutrition counseling and related dietetic services, such information is handled in accordance with the Health Information Act (Alberta) and is subject to additional protections consistent with the professional obligations of our Registered Dietitians. Health information is used only for the purposes for which it was collected, including the provision of care, record keeping, and communication with clients, and is not disclosed to third parties except as required or permitted by law, or with your express consent. Clients have the right to access their health information held by Health Stand and to request corrections where appropriate. To make such a request, please contact us using the information below.

How can I change, delete, or update my information?

Most of your account information can be changed in the Health Stand member section of the Health Stand Website. If you have any questions about what information is stored or would like to obtain a copy of such information, please contact us at Privacy c/o Health Stand Nutrition Consulting Inc. 7015 Macleod Trl SW Suite 602, Calgary, AB T2H 2K6, Calgary, Alberta, Canada. After receiving proof of your identity, we will provide the information to you, and you may request that we delete or change any or all of the information.